Status Page Help Desk Savings Calculator

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Let's get the basics out of the way

When you complete your entries, the data will be plugged in to a huge supercomputer (Google Sheets). We will place the results in a great looking Infographic, and e-mail you the results.

Name *

First

Last

Email *

Company Name *

Do you already know your IT department's average cost per help desk ticket? *

What is your average cost per help desk ticket?

Approximately how many full time help desk personnel do you have on staff? *

What is the average yearly salary of your help desk personnel? *

What is the percentage of estimated overhead per help desk employee? *

The percentage overheard is used to calculate the fully burdened cost of an employee. The typical value is around 20% and including things like benefits, taxes, materials, etc.)

What is the average number of help desk tickets generated per month? *

Estimated percentage of tickets generated because of application downtime? *

Application outages tend to cause a high volume of tickets in a short amount of time.

Would you like to add employee productivity gains and savings to your results?

We Highly Recommend Including Employee Productivity

Deploying a status page can have a tremendous effect on employee productivity when applications are down.

Total number of employees in your organization?

Average salary per employee?

Total downtime (in hours) per year per employee

Studies suggest the typical value is 33 hours in downtime per year per employee

Estimated percent of productivity recovered from proactive notifications

Adding a status page with proactive notifications improves employee productivity by freeing employees of the frustration and wait time typically experienced during downtime.

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